Frequently Asked Questions

Do I need to join the site?

No! You can view the handicapper pages, free picks, scores, odds, news, and other VSAO content for free. No registration or credit card is required.

 

How do I purchase picks?

You will need to register and create a User Account. You are the only one that will have access to your User Name and Password. When you make your first purchase, your Credit Card will be taken.

 

What will appear on my credit card?

It will appear on the statement as the name of this website.

 

Can I contact the handicapper directly?

No. Handicappers do not receive E-Mail or send personal responses to customers.

 

What types of payments do you accept?

Visa, Master Card, American Express.

 

Is my transaction safe?

Yes! You are purchasing from a secure site where all information is protected and encrypted.

 

What time do the handicappers update their selections?

Generally by 11:00 EST on weekdays and 9:00 EST on weekends.

 

Once I purchase plays, how do I get them? Are they E-mailed to me?

Plays are not E-mailed. Simply log into your User account and click into your members page link.

 

Do you sell or trade personal information?

Absolutely not. Please check our Terms of Service and Privacy Policy if you have any questions.

 

How can I contact customer service?

Please call 1-800-876-9157 toll free. Customer service hours are generally 9:00 am EST to 4:00 pm EST Monday thru Friday. Saturday and Sunday all day.